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Maintenance, service & servicing

Complete management of medical device maintenance – so that your devices can be operated reliably, in compliance and cost-effectively.

Service and maintenance of medical devices

Devices that run when it matters

We take over the complete management of medical device maintenance for hospitals, medical centres and medical practices – from inventory to complete documentation.

This helps you keep your devices running reliably, in compliance and cost-effectively.

Your benefit

Your benefit

Cost control & transparency

Optimised service contracts, lifecycle analyses and KPI reports lower total operating costs and make budgets predictable.

Availability & patient safety

Proactive maintenance plans and prompt fault resolution reduce downtime. How far the cover reaches is a matter of contract – from ordinary business hours through to extended windows and on-call service.

Legal & regulatory compliance

Complete documentation in line with the Medical Devices Ordinance (MedDO), IEC 62353 and manufacturer specifications reduces liability risks and eases audits.

Our approach

How we work

1

Inventory analysis

Inventory analysis and risk classification of your devices.

2

Master plan

Create a maintenance, inspection, calibration and spare-parts strategy.

3

Operational delivery

Coordination of all internal and external service providers including helpdesk.

4

Monitoring & optimisation

Digital monitoring via dashboard with KPIs and continuous improvement.

FAQ

Frequently asked questions

From inventory analysis through maintenance, inspection, calibration and spare-parts strategy to coordinating all internal and external service providers including helpdesk.

Proactive maintenance plans and prompt fault resolution reduce downtime. How far the cover reaches is set in the contract: from ordinary business hours through to extended windows and on-call service – whatever your operation needs.

Completely, in line with the Medical Devices Ordinance (MedDO), IEC 62353 and manufacturer specifications – which reduces liability risks and eases audits.

Maximum availability, minimum worry

Proactive maintenance that reduces downtime and makes budgets predictable.